A conundrum

"It's the things that Westfield do"

Shouldn't that be "it's the things that Westfield does"?

Westfield is a singular noun, and should definitely agree with the verb of which it is the subject, i.e. Westfield does, not Westfield do. Some might object that"Westfield" it is a collective noun. I doubt that , but even if it was, other collective nouns wouldn't work, "rice" for example.

So you have "it's the things that rice does that makes it a healthy food" and not "its the things that rice do that makes it a healthy food"

Any thoughts?